Shopping Information

Acceptance of Terms & Conditions

The Customer accepts by way of placing an order with AMA Clearance Warehouse that he/she has read and fully understands and accepts the following terms and conditions.

Sizing

AMA Clearance Warehouse sources a wide variety of products from authorised wholesalers Australia wide. These products are mostly imported from many different manufacturers worldwide, therefore, there is no standard size and sizes do vary from manufacturer to manufacturer.

AMA Clearance Warehouse is happy to assist and offer advice on sizing. However, selecting sizes is solely the Customer’s responsibility.

Returns / Exchanges /Warranty

AMA is committed to customer satisfaction, our returns policy has been put together in-line with our responsibilities under the guidelines of ACCC and the Australian Consumer Law

If for any reason, you are not satisfied with your purchase, you may return (at the expense of the Customer) the unused product(s) within 30 days of delivery, for an exchange or refund of the price of the product(s) only. Customers who take advantage of the $9.90 AMA freight offer and wish to return a product or products for a refund may incur a 10% re-stocking fee.

The product must be accompanied with the original receipt, be un-used, in its complete and original packaging and must NOT be:

  • Damaged
  • A clearance/sale item, or
  • A special order

AMA Clearance Warehouse must be contacted before any product is to be returned, at which point a return authorisation (R/A) number will be provided. Product will not be accepted at AMA Clearance Warehouse without an R/A. AMA Clearance Warehouse will not accept return freight charges.

Faulty Items

Customer satisfaction is our priority at AMA and we are committed to processing claims for faulty items as promptly as possible.

If you believe you have a faulty item that requires assessment for repair, replacement or refund, by our warranty department, please call our online sales team on 07 3386 1600 and they will assist you in arranging return of your item.

Returns or exchanges of Online Purchases may be made in person or by post.

Please note: Customers will be responsible for all postage costs incurred with returning any items for exchange or warranty.

Freight

AMA Clearance Warehouse uses Australia Post and all product is sent by registered post (receiver signature required on delivery). All freight charges, including return freight (for any reason), are to be paid by the Customer.

Estimated delivery times within Australia are approximately 2 to 10 working days for standard rate of delivery.

Warranty Information

All products sold by AMA Clearance Warehouse are covered by the manufacturers’ warranty only. AMA Clearance Warehouse makes no independent or additional warranty, but merely passes through to the Customer whatever end-user warranty that particular manufacturer provides.

AMA Clearance Warehouse will endeavour to act efficiently and responsibly with the wholesalers on behalf of the Customer. Products sold by AMA Clearance Warehouse have been supplied through the authorised Australian wholesalers for each product. The wholesalers have the right to repair faulty goods and or replace product, AT THEIR DISCRETION.

As AMA Clearance Warehouse specialises in run-out and end of line stock, sometimes a warranty item that may be unrepairable, may also be no longer available. In this case, AMA Clearance Warehouse and the authorised Australian distributer reserve the right to replace the faulty product with another product to the same specification and value at their discretion. In the case of having to upgrade to a superior product the Customer may be given the option to upgrade and will have to pay any difference in price.

Please note: Customers will be responsible for all postage costs incurred with returning any items for exchange or warranty.

Errors and Omissions

At AMA Clearance Warehouse, we work hard to offer you the most competitive pricing and accurate product images and information. Because of the dynamic nature of this industry (i.e currency exchange rates and other variables beyond our control etc.), prices, promotions and availability of product that has been advertised are subject to change without notice.

Please be assured that AMA Clearance Warehouse makes every effort to ensure accuracy, however, the prices and graphics published may contain technical inaccuracies or typographical errors. If an error has been made or a product is listed at an incorrect price, AMA Clearance Warehouse maintains the right to refuse or cancel any orders placed. If an incorrect order has been confirmed and charged to your credit card, AMA Clearance Warehouse will issue a refund.

AMA reserves the right to refuse to process an order/sale.

Any tinted visors that appear on helmet images on this website are for display purposes only and are not included in helmet purchases, unless noted otherwise. All helmets are supplied with clear visors only, unless noted otherwise.

All Sales Made In QLD

All sales shall be deemed made in the state of Queensland, Australia regardless of the location of the customer. The customer agrees that any dispute that arises with AMA Clearance Warehouse shall be brought by the Customer exclusively in the state or federal courts in the state of Queensland.

Privacy

Your privacy is important to us and we are committed to keeping your personal information safe and secure. The personal details you submit to us will not be shared or distributed to any third parties and will be used to verify your identity and correctly process your order and for future AMA marketing purposes.